Ryan Robert Elewaut
Owner, Head Luthier, Instructor
Ryan Robert Elewaut is a highly experienced restoration luthier with extensive knowledge building custom acoustic & electric guitars throughout his career. He is the founder of Custom Sound, Robertson Guitars, and CaseParlor.com. Ryan began his obsession with guitar building and repair during high school, which earned him an apprenticeship at Shade Tree Stringed Instruments under restoration luthier Greg Mirken. He has trained with other great luthiers along the way, including private Taylor warranty training and other specialized courses. Ryan founded Custom Sound Instruments in 2004.
John is the Resident Luthier here at Custom Sound. After graduating from the Roberto-Venn School of Lutherie he assisted here for a while learning more about custom setup and various repair techniques. John has an eye for detail and has become an excellent technician and luthier. He builds his own series of guitars here in the shop while doing most of our repairs and assisting with Robertson guitar production.
Andy is a veteran of the industry. He can help you with anything and everything here at the shop. He will answer any gear questions, sales questions, store questions– or pretty much anything you need he will get done. Andy is the newest addition to our team and he is taking over much of the retail operation while helping with other management duties around the shop.
Apprentice & Customer Ops
Bob has been working the floor for a while now and he can put you in the right direction. He is currently finishing a year-long apprenticeship in the Custom Sound building facility, and he will soon be in production operations. Bob is a very good multi-instrumentalist. He can help you demo anything in the store and answer any of your shop-related questions.
Marketing Assistant & Customer Ops
Kathryn rocks in the band Sol Drop here in Flagstaff. She is our photographer, marketing assistant, maven gear-head, and overall smart person. Kathryn has been on staff for about a year now and she can help you demo anything in the shop. She is really good with decisions about instruments and tone, along with general customer service.