Thanks so much for a job well done on my Taylor DN3. You took the time from the start to listen to my concerns about how I wanted my guitar to play and sound. The results were right on after you recommended the bone saddle and nut... The set-up is perfect.
...You guys do a perfect job. Once you've set it up, it seems like I never need it modified or re-setup again!
The ability to comfortably talk to the owner & staff about products is what originally prompted me to purchase from you... It felt like I was dealing with someone who had a deeper interest in customer satisfaction.
"You guys did a wonderful job on my Alvarez. What a difference, it is now fun to play again. I'll be back with other work and will recommend you to my friends."
... just wanted to say how great your store is. Great size...not overwhelming. Great selection, quality instruments for each level and great service!
When you buy from a music store, you want it to be like having a conversation. At custom sound, it's all about the music, and I really enjoy buying from a place that puts music first.
I've been playing my guitar for about an hour and I cannot believe the improvement you've made. I'll be having you set up all my guitars. Thanks for your excellent work.
The craftsmanship and attention to detail on my custom neck is incredible! I’ve bought several aftermarket necks and this smokes every one of them. It just feels right. Thank you for working with me so closely throughout the process...
Thanks for the exceptional work on my strat! It's perfect now that you worked your magic on it. I appreciate your professionalism, attention to detail, and uncompromising approach to craftsmanship.